Landlord Services

Experts in Auckland property management, we offer an extensive range of top quality, practical services that give you peace of mind every step of the rental process. In addition we keep you in the loop with regular updates, whether you’re based in New Zealand or abroad.

Rental Service

Finding a Tenant:

As soon as we receive written notice, which is usually three weeks before the current tenant vacates (sometimes more), we post your property description to a range of high profile property websites. If necassary we will email your property listing to various relocation agencies and may contact other allied property management companies who are happy to assist us and refer tenants.

Tenant Screening:

We personally interview and screen prospective tenants through a comprehensive application and credit check process. As a member of Tenancy Information New Zealand (TINZ), New Zealand's largest database company, we’re able to put your tenant's details into ten database screeners, including The Ministry of Justice, Tenancy Tribunal and Veda Baycorp Advantage, Facebook connection and many more.


Your tenants are interviewed in person and if successful must provide photo identification for the credit checking procedure. Before proceeding we ensure that there are no expectations over and above what is required from a landlord and identifying positive attributes from the tenant that will ensure a successful professional relationship. 

Bond Management:

We collect a minimum four week’s rental bond. The bond is held at the bond centre until the property is inspected and all parties are satisfied the property is in the same condition as at the start of the tenancy (less reasonable wear and tear).

Rental Income:

Rental income is deposited into your nominated bank account on the 15th and 1st working day of the month. An electronic statement is automatically emailed to you at the time of each deposit.

Looking after your property

Professional Conduct:

The highest standards of honesty, professional practice and integrity are applied throughout our dealings and in compliance with the Code of Ethics of the Real Estate Institute of New Zealand and the Real Estate Agents Authority.

Property Inspections:

Routine inspections are carried out every four to six months. However, we take the opportunity to inspect whenever possible particulary when maintenance is required, as many times the problem can be quite simple. Routine inspections, include a detailed record of the property supported by photographs which are emailed to you in a PDF report and are also uploaded to your Landlord Portal. Thorough video (at our discretion), photographic and written inspections also take place at the beginning and end of each tenancy.

Maintenance Efficiency:

We take a very hands-on, personal approach to maintenance. At our vacate inspections we have various hand tools, cleaning products, light bulbs, curtain clips etc at hand to quickly fix things. Maintenance call out fees are $50- $100 to get a contractor just to the font door, so we attempt to fix what we can whilst we are there.

Our tenancy agreement insists all maintenance requests are to be in writing, ideally via our website "maintenance request form". If a problem can be solved with our guidance and the tenants assistance, we send informative instruction on how to proceed, provided no risk is involved. For example: How to fix a waste disposal. . Often we visit the property before sending a contractor out or have the tenant send us photos before arranging a contractor.

Serious and potentially expensive maintenance issues are brought to your attention immediately. If you are unavailable we will phone your emergency contacts. If required we will involve the building manager and body corporate secretary for assessment ( if the maintenance falls inside their jurisdiction for insurance purposes). We’re careful to economically contain the fault and seek your approval for the next course of action.

Lease Renewals:

Our goal is to sign tenancies with a twelve month fixed term (minimum six month), renewing at the anniversary or extending to a periodic term. We like to offer our tenants incentive for signing longer terms and encourage this by a slight reduction in rent guided by comparative market rentals. We strictly adhere to all tenancy signing instruction which is clearly defined in our property management agreement with you before we start.

Rent Arrears:

We have a zero tolerance towards rental arrears. Tenants ‘paid to’ dates are checked daily, written notices are sent constantly by text and email, at times impromtu property visits and if further assistance is required, we seek remedy via Tenancy Services or tenancy termination. Find out more about our rental guarantee.

Communication with Landlords:

We believe in transparency and clear communication. As well as receiving monthly electronic statements, we’ll be in contact during the re-letting and tenant selection process, when maintenance issues exceed our expenditure limits or issues arise around arrears, bond refunds, lease renewals or tenant complaints. But let us know if you’d like less noise. We can customise and reduce our communication to suit your requirements.

Rental Guarantee:

We stand by our landlord services and offer an exclusive rental guarantee. If a tenant is evicted, we agree to indemnify you for the loss of rent from the last paid up to date  - to the date of secured legal possession. The bond must first be allocated to arrears and the differential between the unpaid rent, less the entire bond, will be direct credited to your account no later than the end of the following month. (Conditions apply, contact us for more information).

Rental Guarantee Plus:

This is the same product as a rental guarantee, however for an extra 1% rise in management fees and the small Annual Manager's Indemnity Fee (coupled with other free services) we will ensure that when a tenant is in place rent will be paid in full to you each month, even if the tenant is in arrears. Cobb Property will take over the late payments and if necassary the standard rental guarantee will activate. 

 

Membership Advantages

Our friendly team has over 25 years experience in real estate services. We ensure only capable, efficient staff are managing your property. Because legal suits from disgruntled tenants are a common occurrence (sometimes involving legal penalties up to $25,000) we have $1,000,000 of Professional Liabilty Insurance governed by the Real Estate Institute of New Zealand to protect our company and staff. Cobb Property Management Ltd & Sales trust accounts must be audited yearly under our REINZ and REAA membership conditions.

Rental Service

Finding a Tenant:

As soon as we receive written notice, which is usually three weeks before the current tenant vacates (sometimes more), we post your property description to a range of high profile property websites. If necassary we will email your property listing to various relocation agencies and may contact other allied property management companies who are happy to assist us and refer tenants.

Tenant Screening:

We personally interview and screen prospective tenants through a comprehensive application and credit check process. As a member of Tenancy Information New Zealand (TINZ), New Zealand's largest database company, we’re able to put your tenant's details into ten database screeners, including The Ministry of Justice, Tenancy Tribunal and Veda Baycorp Advantage, Facebook connection and many more.


Your tenants are interviewed in person and if successful must provide photo identification for the credit checking procedure. Before proceeding we ensure that there are no expectations over and above what is required from a landlord and identifying positive attributes from the tenant that will ensure a successful professional relationship. 

Bond Management:

We collect a minimum four week’s rental bond. The bond is held at the bond centre until the property is inspected and all parties are satisfied the property is in the same condition as at the start of the tenancy (less reasonable wear and tear).

Rental Income:

Rental income is deposited into your nominated bank account on the 15th and 1st working day of the month. An electronic statement is automatically emailed to you at the time of each deposit.

Looking after your property

Professional Conduct:

The highest standards of honesty, professional practice and integrity are applied throughout our dealings and in compliance with the Code of Ethics of the Real Estate Institute of New Zealand and the Real Estate Agents Authority.

Property Inspections:

Routine inspections are carried out every four to six months. However, we take the opportunity to inspect whenever possible particulary when maintenance is required, as many times the problem can be quite simple. Routine inspections, include a detailed record of the property supported by photographs which are emailed to you in a PDF report and are also uploaded to your Landlord Portal. Thorough video (at our discretion), photographic and written inspections also take place at the beginning and end of each tenancy.

Maintenance Efficiency:

We take a very hands-on, personal approach to maintenance. At our vacate inspections we have various hand tools, cleaning products, light bulbs, curtain clips etc at hand to quickly fix things. Maintenance call out fees are $50- $100 to get a contractor just to the font door, so we attempt to fix what we can whilst we are there.

Our tenancy agreement insists all maintenance requests are to be in writing, ideally via our website "maintenance request form". If a problem can be solved with our guidance and the tenants assistance, we send informative instruction on how to proceed, provided no risk is involved. For example: How to fix a waste disposal. . Often we visit the property before sending a contractor out or have the tenant send us photos before arranging a contractor.

Serious and potentially expensive maintenance issues are brought to your attention immediately. If you are unavailable we will phone your emergency contacts. If required we will involve the building manager and body corporate secretary for assessment ( if the maintenance falls inside their jurisdiction for insurance purposes). We’re careful to economically contain the fault and seek your approval for the next course of action.

Lease Renewals:

Our goal is to sign tenancies with a twelve month fixed term (minimum six month), renewing at the anniversary or extending to a periodic term. We like to offer our tenants incentive for signing longer terms and encourage this by a slight reduction in rent guided by comparative market rentals. We strictly adhere to all tenancy signing instruction which is clearly defined in our property management agreement with you before we start.

Rent Arrears:

We have a zero tolerance towards rental arrears. Tenants ‘paid to’ dates are checked daily, written notices are sent constantly by text and email, at times impromtu property visits and if further assistance is required, we seek remedy via Tenancy Services or tenancy termination. Find out more about our rental guarantee.

Communication with Landlords:

We believe in transparency and clear communication. As well as receiving monthly electronic statements, we’ll be in contact during the re-letting and tenant selection process, when maintenance issues exceed our expenditure limits or issues arise around arrears, bond refunds, lease renewals or tenant complaints. But let us know if you’d like less noise. We can customise and reduce our communication to suit your requirements.

Rental Guarantee:

We stand by our landlord services and offer an exclusive rental guarantee. If a tenant is evicted, we agree to indemnify you for the loss of rent from the last paid up to date  - to the date of secured legal possession. The bond must first be allocated to arrears and the differential between the unpaid rent, less the entire bond, will be direct credited to your account no later than the end of the following month. (Conditions apply, contact us for more information).

Rental Guarantee Plus:

This is the same product as a rental guarantee, however for an extra 1% rise in management fees and the small Annual Manager's Indemnity Fee (coupled with other free services) we will ensure that when a tenant is in place rent will be paid in full to you each month, even if the tenant is in arrears. Cobb Property will take over the late payments and if necassary the standard rental guarantee will activate. 

 

Membership Advantages

Our friendly team has over 25 years experience in real estate services. We ensure only capable, efficient staff are managing your property. Because legal suits from disgruntled tenants are a common occurrence (sometimes involving legal penalties up to $25,000) we have $1,000,000 of Professional Liabilty Insurance governed by the Real Estate Institute of New Zealand to protect our company and staff. Cobb Property Management Ltd & Sales trust accounts must be audited yearly under our REINZ and REAA membership conditions.

We have been genuinely pleased with the management services that Darin Cobb has provided for the past 20 years, we were committed when he started his own company brand

Ardy Teguh, Property Investor

Darin is very pro-active, down to earth, easy to work with, very knowledgeable provides advice, guidance and support over and above of what you can expect from a property manager

Carsten Falcke, Sydney

 
"Cobb Property applies leading edge internet property management systems which eradicate paperwork, allowing us to concentrate on what matters most - our clients' requirements."

Talk to us

25 George Street, Mt Eden Auckland 1010
Phone: 021 917 688
Email: info@cobbproperty.co.nz

Contact Us